Your ORDER ID starts with “BSS”, followed by a set of numbers. The BILLING EMAIL is the email address that you’ve entered at checkout.
Can’t find your order confirmation email?
Have a look in your SPAM folder. To make sure you don’t miss further communications from us, select the confirmation e-mail and mark it as “Not spam” or mark our e-mail address as a “Known sender”. We don’t want to spam your email inbox so you will only be informed of the major steps of your orders (the shipment of your items for instance).